At Declan Clicks, we want you to be satisfied with your purchase. This Returns & Refund Policy explains the conditions under which returns and refunds are accepted. By placing an order with us, you agree to the terms outlined below.
Returns Eligibility
- Items can only be returned if they are defective, damaged, or incorrect upon delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- Requests for return must be made within 7 days of delivery.
Non-Returnable Items
For health, safety, and quality reasons, the following items cannot be returned:
- Used photography equipment or accessories.
- Items damaged due to misuse, mishandling, or improper care.
- Products purchased under clearance or promotional sales (unless defective).
Return Process
- Contact us at info@declanclicks.com within 7 days of receiving your order.
- Provide your order details, reason for return, and photos if applicable.
- Our team will review your request and provide instructions for returning the item.
- You will be required to ship the product back to us in secure packaging.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued through Cash on Delivery adjustment or by alternative method communicated during the return process.
- Shipping costs are non-refundable unless the return is due to a mistake or defect on our part.
Exchanges
If you receive a defective or incorrect item, we may replace it with the correct product instead of issuing a refund, depending on stock availability.
Late or Missing Refunds
If you have not received your refund within the communicated timeframe, please contact us at info@declanclicks.com for assistance.
Contact Us
For any questions regarding this Returns & Refund Policy, please reach out to us at:
info@declanclicks.com